Privacy notice
Privacy Policy for QuickBite
Last Updated: August 21, 2026
This Privacy Policy describes how QuickBite ("we", "our", or "us") collects, uses, and shares your personal information when you use our mobile application (the "App") on the Google Play Store and Apple App Store.
1. Information We Collect
A. Information You Provide to Us
- Account Information: Name, email address, phone number, password, and optional profile picture/avatar.
- Delivery Information: Street addresses, city, postal code, and delivery notes.
- Payment Details: Transaction receipts and billing details (processed securely via our third-party payment gateways; we do not store raw credit card details).
B. Information Collected Automatically
- Location Data: Precise or approximate device location coordinates. We collect location data to enable delivery address detection, calculate delivery fees, track the delivery rider in real-time, and show nearby restaurants.
- Device Information: Device model, operating system version, unique device identifiers, and network information.
- Usage & Log Data: App performance logs, crash reports, pages viewed, and interactive selections within the App.
C. Device Permissions
We request access to the following device features:
- Location Services: Required for address auto-detection and tracking orders.
- Microphone & Speech Recognition: Optional permission required specifically to enable the Voice Search feature.
- Camera & Photo Library: Optional permission to upload a profile avatar or attach photos when submitting restaurant reviews.
2. How We Use Your Information
We use the collected data to:
- Facilitate account registration, login, and profile updates.
- Process, fulfill, and track your food orders.
- Communicate order updates, promotional offers, and system notifications.
- Improve App performance, troubleshoot bugs, and perform statistical analysis.
- Prevent fraud and secure our application environment.
3. Sharing Your Information
We share your information with third parties only in the following scenarios:
- With Merchants/Restaurants: We share your order contents and delivery name so they can prepare your food.
- With Delivery Partners: We share your address, name, phone number, and location coordinates with the rider assigned to deliver your order.
- With Service Providers: Third-party vendors who provide services such as hosting, analytics (e.g., Firebase), payment processing, and SMS/push notification routing.
- For Legal Obligations: If required by law, regulation, or legal process to protect safety and rights.
4. Third-Party Services We Use
Our App integrates services that may collect information used to identify you:
- Google Play Services
- Firebase Analytics / Crashlytics
- Apple App Store Services
5. Data Retention and Security
- Data Retention: We retain your account and transaction data for as long as your account is active or as needed to comply with legal and accounting requirements.
- Security Measures: We use secure industry-standard encryption protocols (HTTPS/TLS) and guard access to personal information to prevent unauthorized disclosure, loss, or alteration.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your account and associated personal data.
- Opt out of promotional communications or optional permission access (like Location or Microphone) via device settings.
7. Contact Us
If you have questions or suggestions about this Privacy Policy, contact us at:
- Email: